General Data Protection Regulation Statement:
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In order to fully comply with the General Data Protection Regulation (GDPR) which came into effect on 25th May 2018, we are taking the necessary steps to be fully compliant.
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As a customer or supplier of Cross Valley Milk Ltd we store a certain amount of data on you/your company but not limited to name, address, telephone number , e-mail address, company details.
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This is data that can be used to identify you or your organisation, including, but not limited to those items outlined above. The records will be stored on business computers which are password protected , have anti virus and firewall in place ,and will be kept for a period in excess of 3 years.
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Data collected will only be used for the purposes necessary for us to fulfil our business obligations to either you as a customer or supplier. Your data will only be shared if in the interests of yourself or the business , or if legally obliged to do so .Any data stored will be processed lawfully ,fairly and in a transparent manner. It will only be collected for specified ,and legitimate purposes and not further processed in any way. All reasonable steps will be taken to ensure data is kept up to date and is accurate.
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You have the right to withdraw your consent at any time or to access the data we hold about you and have it rectified or erased by the business. Any requests must be in writing.
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If you would like a copy of our Data Protection Policy please do let us know.
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Business privacy policy
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This privacy policy sets out how Cross Valley Milk Ltd uses and protects any information that you give when you use this website.
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Cross Valley Milk Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
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Cross Valley Milk Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2021.
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What we collect
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We may collect the following information:
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Name, Contact information including email address demographic information such as postcode other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
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Online Ordering
Online orders will be subject to the Companies discretion and Cross Valley Milk Ltd reserve the right not to accept an order. Only Cross Valley Milk Ltd customers are permitted to order online on this website. Any order or form submitted will be carefully considered and maybe refused without reason or notice.
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Any automated confirmation does not constitute a guarantee of delivery or acceptance of an order.
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Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cross Valley Milk Ltd Down Farm ,Lovedon Lane, Kingsworthy, Winchester, Hampshire SO21 1AQ.
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.